Condiciones

Terms and Conditions

Last updated: October 15, 2026

Payment Conditions

A 50% deposit plus applicable taxes is required at the time of booking to confirm the reservation. This deposit is non-refundable.
The remaining 50% balance plus applicable taxes is due 60 days prior to arrival.
For stays during Thanksgiving, Christmas, New Year’s and Easter, the balance is due 90 days prior to arrival.
Reservations made within these periods require full payment at the time of booking.

A refundable security deposit is collected on the day of arrival and released within 48 to 72 hours after departure, subject to the terms and conditions of the stay.
On-site consumption, including spa treatments, wine cellar selections and any additional services or charges incurred during the stay, is settled directly at the villa.

Cancellation Policy

Payments are non-refundable.
In the event of cancellation, all amounts paid are converted into a credit, valid for 12 months from the date of cancellation, to be used toward a future stay at Fusion, subject to availability.
Any new stay may involve a rate adjustment, depending on the season selected.
The credit is non-transferable, not redeemable for cash and may only be used once.
No-shows and early departures are not eligible for credit and will incur a 100% charge of the stay.
Date change requests are subject to villa availability and may involve a rate adjustment.

Check-in / Check-out

Check-in from 3:00 PM.
Check-out before 12:00 PM.

Pet Policy

Pets are not allowed.

Security Deposit

The refundable security deposit is collected on the day of arrival.
It is released within 48 to 72 hours of departure, provided no damages, losses or additional consumption are recorded.
In the event of any incident, the corresponding charges will be applied in accordance with the villa’s replacement and repair price list.

Activities and Services

Activities must be booked and paid for at least 7 days prior to arrival.
Spa services must be booked at least 24 hours in advance, are subject to availability and are paid directly at the villa.
Tour services are subject to availability and are paid directly at the villa.
Wine cellar consumption is paid directly at the villa.

Guest Registration

In compliance with current regulations, all guests must provide the following information prior to arrival:

Full name
Nationality
Date of birth
Identity document type and number
Additional information may be requested for minors

This registration is mandatory and serves purposes of security, legal compliance and service quality, ensuring a seamless, safe and personalized experience throughout the stay.

Use of the Villa

The villa has permanent staff present throughout the entire stay. Under no circumstances is the property handed over without staff present.
Should guests wish to bring an external chef or their own staff, use of the kitchen will be subject to an additional charge and a specific security deposit.
A member of the villa team will be present at all times while the kitchen is in use, to supervise, assist and ensure the correct use of the equipment.